Come for the Ride!

At the most recent meeting of the Atlanta Gang of 5, the subject of marketing using SEO/SEM came up.  Like most conversations about SEM, the discussion went something like this:

Person 1: I spent $$$$ testing Adwords but I’m not sure if I’m doing it right.  It drove some sales, but it didn’t really pay out so we stopped it after X weeks (or months).

Person 2: I also spent $$$ testing Adwords.  It worked but I think I need to hire someone to do it for me cause I’m sure it could be doing better.

Person 3: (Nodding)  We dropped $$$$$$ into Adwords but it really feels like a full time job monitoring it. I wish we had the resources to do it but we don’t.

As someone who used to manage pay-per-click campaigns for various brands, it makes me cringe a little to hear entrepreneurs dive in head first without checking to see if there’s water in the pool.  However, they really can’t be blamed because sometimes large brands do the same thing – the only difference is they have more budget and therefore, more room for error.

Confession: I’ve even done the same… throwing some money in the pool just to see how things would run without properly setting up all the metrics.

The truth is most business owners test Pay-Per-Click to check one thing – Will this drive me more traffic? The answer to this question is a 100% YES! Just like any other marketing tactic, if you throw any money at it, expect to see a lift in traffic through that medium.  However, if that’s the extent of your test, most of you will feel a little empty inside even after getting the answer you want.  After all, it’s similar to playing the slots – will this machine pay me if I put in some money?  Eventually yes…

So how do you REALLY test PPC marketing and when should you hire external help?

With so many things that can be tested and refined in a PPC campaign, if you are new to SEM and can not optimize your campaign in at least 10 ways (seriously, that’s 10), you should probably outsource your campaign creation and let them run the show for at least 2-3 months until the campaign is somewhat optimized.  At that point, if the contract is in your favor, you can hopefully keep the campaign and the work and continue running it on auto pilot for a few months until it needs to be tweaked again.

The reason I would recommend this technique is because most entrepreneurs take risks and many dive into PPC without being properly trained in it. (Let’s face it, it’s what we do.)  Unfortunately, this means throwing money away at an unoptimized campaign and giving up on the whole thing weeks or months later when the ROI doesn’t work out.

Pay-Per-Click can be great at helping you make money!  In fact, the only reason it’s popular IS because it has helped so many mom and pop shops reach the right audience amongst the masses on the internet.  If you’re still not convinced at hiring a professional is the right thing to do (at least for the setup), my next post will highlight some of the things you should look out for when setting up PPC campaigns.